Does my phone support eSIM?

Most phones made after 2019 support eSIM: iPhone XS and newer, Google Pixel 3+, Samsung Galaxy S20+, and most current Android flagships. The device also needs to be unlocked from your home carrier.

What does 'unlimited with throttle' actually mean?

Mango never cuts your data. If you hit the daily fair-use threshold for your speed tier, your speed drops to 1 Mbps for the rest of that day. Maps, WhatsApp, and most browsing still work fine. Full speed resets at midnight UTC.

How does refund work if activation fails?

If your eSIM fails to activate within 24 hours of purchase, you get a full refund — no questions asked. Message us on WhatsApp and we'll sort it immediately.

What are your WhatsApp support hours?

We cover 20 hours per day across EU, Americas, and Asia-Pacific shifts. Response time is typically under 5 minutes during business hours. No bots, no tier-1 scripts.

Can I keep my regular phone number active?

Yes. Dual-SIM devices let you keep your home SIM active for calls and SMS while using Mango for data.

Can I pause my subscription between trips?

Yes. Pause anytime from your account — your subscription billing pauses until you resume. No fee to pause or resume.

🇻🇳 Destination guide · Updated 2026-07-10

eSIM for Vietnam — Hanoi to HCMC with data that follows

Grab bikes, train tickets, and ha long logistics. Install eSIM before you chase a street-SIM deal in the humidity.

Vietnam rewards mobile travelers: food apps, ride-hail, and constant itinerary tweaks. North-to-south trips need data in every new city on day one.

eSIM skips SIM-shop haggling when you would rather find pho.

Coverage

Hanoi, Da Nang, Hoi An, and HCMC are strong. Mountain loops (Ha Giang) and remote coastline thin out. Download offline maps for any motorbike day.

Regional travel

Vietnam + Thailand or Singapore is common. Asia-Pacific Loop is the one-plan answer.

Practical tips

Grab and similar need data; negotiate less when navigation is clear.
Train and bus platforms change — live info helps.
Keep hotel pins offline for late arrivals.

FAQ

Will eSIM work on a Ha Giang loop?

In towns yes; on mountain passes often no. Offline maps and a charged power bank matter more than any brand promise.

Get connected before you land

Unlimited data, fair-use throttle (never cutoff), WhatsApp support.

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