Does my phone support eSIM?

Most phones made after 2019 support eSIM: iPhone XS and newer, Google Pixel 3+, Samsung Galaxy S20+, and most current Android flagships. The device also needs to be unlocked from your home carrier.

What does 'unlimited with throttle' actually mean?

Mango never cuts your data. If you hit the daily fair-use threshold for your speed tier, your speed drops to 1 Mbps for the rest of that day. Maps, WhatsApp, and most browsing still work fine. Full speed resets at midnight UTC.

How does refund work if activation fails?

If your eSIM fails to activate within 24 hours of purchase, you get a full refund — no questions asked. Message us on WhatsApp and we'll sort it immediately.

What are your WhatsApp support hours?

We cover 20 hours per day across EU, Americas, and Asia-Pacific shifts. Response time is typically under 5 minutes during business hours. No bots, no tier-1 scripts.

Can I keep my regular phone number active?

Yes. Dual-SIM devices let you keep your home SIM active for calls and SMS while using Mango for data.

Can I pause my subscription between trips?

Yes. Pause anytime from your account — your subscription billing pauses until you resume. No fee to pause or resume.

🇦🇹 Destination guide · Updated 2026-07-10

eSIM for Austria — Vienna, Salzburg, Tyrol

ÖBB trains, alpine weather, and museum tickets. Install before VIE — Christmas markets and ski weeks need data.

Austria pairs imperial cities with serious mountains. Both need phones — for tickets in Vienna and weather in Tyrol.

eSIM avoids expensive roaming on a short Central Europe loop.

Coverage

Vienna, Salzburg, Innsbruck are strong. High alpine areas drop. Same rule as Switzerland: offline maps for peaks.

Neighbors

Day trips to Germany, Czechia, Hungary, Italy are easy. Regional plans match that behavior.

Practical tips

ÖBB tickets offline before boarding.
Ski apps and weather checks in the valley, not only on the lift.
Christmas market season: networks get busy — send meet-up pins early.

FAQ

Ski season data tips?

Cold batteries + mountain signal gaps. Offline piste maps and a warm power bank beat any plan marketing claim.

Get connected before you land

Unlimited data, fair-use throttle (never cutoff), WhatsApp support.

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